EMPLOYMENT
Employment
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Eclipse Security Services Incorporated believes in creating a work environment that is conducive to the growth and professional development of its employees. As former employees in the industry, the owners of Eclipse understand the value and significance each employee holds in our company. Eclipse is dedicated to providing a safe working environment which benefits its employees with competitive wages, bonuses and promotions. As members of the Eclipse team, individuals are encouraged and supported to grow in their chosen careers whether it is or isn’t in the Security industry. Eclipse further aims to sustain equality by allowing its employees to practice and demonstrate democratic thinking to enhance individual growth in the work place.
OUR 14 STEP SELECTION AND TRAINING PROCESS
1. Job Postings and Advertisements
Through the use of recruitment sites and social media, available job openings are posted with specific job descriptions, requirements and qualifications.
2. Pre Screening of Applicants Resumes And CVs
As applications are received, our Human Resource Representative reviews and seeks out qualified candidates that may be a match for the job.
3. Telephone Pre-Screening Interview
Potential candidates are then contacted by telephone and a pre-screening interview is conducted by the HR Representative to further understand the candidates and their potential.
4. Applicant Assessment and In-person Interview
If the candidate passes the pre-screening telephone interview, he or she is then invited to attend a formal in-person interview with the Hiring Manager. The applicants, qualifications, skills, work history and experience are all evaluated at this time.
5. Background and Reference Check
During this stage, the candidate’s reference and background information provided during the interview are checked to verify the candidate’s employment history. The details are then submitted to the HR Department for further consideration.
6. Placement Assessment and Offer
Based on on-site requirements, the client’s expectations, preferences, and the candidate’s qualifications and skills, the hiring manager determines the best suitable placement.
7. Orientation Part 1: Reviewing and Signing of Employment Agreement
Once an offer is made and accepted by the candidate, he or she is then invited to the head office to commence Orientations and Training. A candidate undergoes a final interview before reviewing and signing of their employment agreement.
8. Orientation Part 2: Ministry of Labour Mandatory Requirements
Candidates participate in a 6-8 hour training session that includes but is not limited to the Ministry of Labour; Worker Health and Safety Awareness.
9. Security Training Part 1 – Head Office
Upon completion of orientation, candidates commence a full-day training course that enhances their skills in Effective Customer Service, Client Relations, Communication, Emergency Responses, Behavioural Etiquettes, and Eclipse Security Services Inc. Policies and Procedures.
10. Training Part 2 – Head Office
Following the security training Part 1, candidates are then further trained in security protocols such as Crime Prevention, Fire threat responses, Bomb threats, Medical emergencies, Risk management in a hostile environment, report writing and incident reports, local law enforcement expectations, and requirements, etc.
11. Site Dedicated Training
On-site paid training by Eclipse’s Senior Security Supervisor then takes effect to further ensure the client’s needs and expectations are met and guards are fully capable of taking responsibility of their post by following their Site Orders.
12. Mobile Supervision
Newly placed guard are visited and supervised daily at no cost to the client ensuring effective security coverage and smooth shift transitions.
13. Client Follow Up
Eclipse Security Services Inc. prides its self on superior customer service offered to its clients and thus all guards’ placements are pending approval of the client’s satisfaction.
14. 24 Hours Monitoring Center Supervision
Eclipse’s 24-hour dispatching and monitoring center are accessible by telephone to all of its employees. Guards are encouraged to seek assistance at any time regardless of the issues or concerns they might be experiencing, therefore: TRAINING NEVER ENDS.
